LLC Edelweiss Tour Privacy Notice
LLC Edelweiss Tour will keep any personal information you share with us safe and will only process it in accordance with this policy, and not for any purpose you might not reasonably expect. Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number and credit/debit card details and other information. The personal information we hold allows us to provide services and information, and to better understand and improve how we engage and communicate with
stakeholders. We don’t ask for (or store) any data which we do not need.
What information do we collect about you?
LLC Edelweiss Tour collects information about you when you fill in a form on our website or social
media (for example, requesting a quote or information about our services), email us, make a
booking directly or through an agency, send feedback about our services or make a complaint.
We keep information about our perspective, current and former students, interns, host families,
agents, partner schools and universities. We only ask for the information we actually need to
provide you with the best service.
Where do we keep the information about you?
● If you make a query on our website, your contact information will be saved in our CRM
system to ensure we contact you promptly and efficiently;
● If you book one of our services (as a direct client or an agent), your information will be
saved in our student management system, so that we can issue all needed documents
(e.g. invoice) and proceed with your booking
● If opt in to receive our monthly newsletter, your contact information will be saved in our
newsletter database.
How will we use the information about you?
We will use your personal information to:
● provide you with information on our programmes upon request;
● organise your stay in one of our schools, including courses, visa support,
accommodation;
● keep a record of your relationship with us;
● ensure we know how you prefer to be contacted.
We will update you on our services, special offers and news only if you have opted in to receive
our newsletter. You can always unsubscribe from receiving our newsletter.
LLC Edelweiss Tour will not share or pass on your information without first obtaining your consent.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
The cookies installed by the website
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember your session. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter and/or email subscription and/or rewards services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
|
COOKIE NAME |
USE AND EXPIRATION |
|
client_locale |
User selected site language. Expire after 30 days |
|
client_auth |
Security user token (if user requests to remember password). Expire after 30 days |
|
client_currency |
User selected currency to display prices. Expire after 30 days |
|
client_map |
User selected map platform. Expire after 30 days |
|
phpsessid |
User session information. Expire when user logs out or browser is closed |
The cookies installed by third parties
We may also use cookies provided by third parties. If available, at the end of this policy you can find a brief description of each third party cookies installed through this site and the instructions how to prevet the third party to install it.
Disabling Cookies
By using the site, you are deemed to consent to use of the cookies described below. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies set directly by this website.
German