LLC Edelweiss Tour Privacy Notice
LLC Edelweiss Tour will keep any personal information you share with us safe and will only process it in accordance with this policy, and not for any purpose you might not reasonably expect. Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number and credit/debit card details and other information. The personal information we hold allows us to provide services and information, and to better understand and improve how we engage and communicate with
stakeholders. We don’t ask for (or store) any data which we do not need.
What information do we collect about you?
LLC Edelweiss Tour collects information about you when you fill in a form on our website or social
media (for example, requesting a quote or information about our services), email us, make a
booking directly or through an agency, send feedback about our services or make a complaint.
We keep information about our perspective, current and former students, interns, host families,
agents, partner schools and universities. We only ask for the information we actually need to
provide you with the best service.
Where do we keep the information about you?
● If you make a query on our website, your contact information will be saved in our CRM
system to ensure we contact you promptly and efficiently;
● If you book one of our services (as a direct client or an agent), your information will be
saved in our student management system, so that we can issue all needed documents
(e.g. invoice) and proceed with your booking
● If opt in to receive our monthly newsletter, your contact information will be saved in our
How will we use the information about you?
We will use your personal information to:
● provide you with information on our programmes upon request;
● organise your stay in one of our schools, including courses, visa support,
● keep a record of your relationship with us;
● ensure we know how you prefer to be contacted.
We will update you on our services, special offers and news only if you have opted in to receive
our newsletter. You can always unsubscribe from receiving our newsletter.
LLC Edelweiss Tour will not share or pass on your information without first obtaining your consent.